Overview of types of User Access

There are 4 types of user access in INSIGHT. These include: 

• Staff/Assistant: Staff/assistant access allows staff to administer surveys and transfer, discharge, or readmit patients, without the ability to see patient data. Staff/assistant access is the most limited access to INSIGHT, and it is recommended to assign staff to this role if their only use in INSIGHT is to administer surveys to patients. 
• Counselors: Counselors are designed to give clinicians access to information for the patients for whom they are the primary clinician. They can edit patient information, discharge/readmit patients, view reports, and view history for patients on their caseload. Counselors can receive alerts when their patients complete reports. Counselors do not have access to other clinicians' patient information. 
• Manager: Manager access allows staff to access all patient information and data. Managers can also create and manage counselor, manager, and staff/assistant accounts.  Managers can also receive alerts for all patients in a specific program, or for all patients at the center.
• Manager/Counselor: The Manager/Counselor access combines the Manager and Counselor access levels. It allows patients to be assigned to their caseloads and provides flexibility in setting survey completion notifications for patients and programs.

To learn about setting up users, visit Creating and managing new users.