Overview of types of Staff Access

There are 4 types of Staff Access in INSIGHT. These include: 

• Counselors: Counselor access allows clinicians to have access to information for the patients for which they are the primary counselor. They can edit patient information, discharge/readmit patients, view reports, and view history for patients on their caseload. Counselors can receive alerts when their patients complete reports. Counselors do not have access to other counselor patient information. 
• Staff: Staff access allows staff to access survey links to administer surveys to patients. As of April 2023, staff roles can now discharge, readmit and transfer patients. Staff access can not view patient data or patient reports. Staff access is the most limited access to INSIGHT and it is recommended to assign staff to this role if their only use in INSIGHT is to administer surveys to patients. 
• Manager: Manager access allows staff to access all patient information and data. Managers can also create counselor, manager, and staff accounts, and manage those accounts.  Managers can receive alerts for patients who are assigned to them as a primary counselor, for all patients in a specific program, or for all patients at the center. Managers can view all counselor and staff access. 
• Super Manager: Super Manager access allows staff to access all patient information and data across all center locations. Super Managers can also create counselor, manager, and staff accounts, and manage those accounts.  Super Managers can receive alerts for patients who are assigned to them as a primary counselor, for all patients in a specific program, or for all patients at the center. Super Managers can view all counselor and staff access.