Administering Patient Surveys

INSIGHT uses online surveys to collect patient information and administer patient assessments for progress monitoring. There are two ways that INSIGHT allows surveys to be administered:

  • Directly from the INSIGHT software
  • Via Reminders sent to patients by text or email

IN THIS ARTICLE

  • Types of surveys
  • Enrolling patients in INSIGHT
  • Administering progress monitoring surveys

**Want to learn how to enroll patients remotely using their own devices, visit this article: Enrolling Patients Remotely **

Types of Surveys

INSIGHT Administers three types of surveys:

  • The Intake Questionnaire survey  gathers baseline information on pre-treatment drug and alcohol use, quality of life, and addiction severity while screening for co-occurring disorders
  • The Initial Progress Monitoring survey collects initial progress monitoring data
  • Progress Monitoring surveys will collect information about patient symptoms on a weekly basis throughout their time with you in treatment.  When a patient is determined to be stabilized, the Progress Monitoring surveys will be scheduled for every 2 weeks instead of every week.

Enrolling Patients in INSIGHT

Enrolling patients in INSIGHT must be done at the treatment center using the INSIGHT software. A staff member at the treatment center will navigate the patient to the questionnaire, which includes a patient permission form and the Intake Questionnaire. Adolescent patients need to have a permission form completed by their parent or guardian and have a slightly different article. To enroll adult patients, follow the instructions below.

1. Click on the "Survey Links" icon located in the left-side navigation bar. 

2. Click on the name of the primary counselor assigned to the patient.

  1. New patients should click on the “new client” link. There will also be a link for youth patients, if applicable and a parent permission form will be generated, as well.  This link leads to the patient permission form and the intake questionnaire.
  2. Sometimes, patients only complete the patient permission. If they DID NOT complete the intake questionnaire after completing the patient's permission, their name will appear under the “intake questionnaire” heading.  
  3. All other surveys will be listed under the “progress monitoring check-ins” heading, along with their due date.
  4. The “send request” button allows you to remind the client to complete a survey by contacting them via e-mail or text message, whichever method they indicated in their patient permission.

Options for Survey Submission

  • At the center: To have the patient complete the survey at the center, with a center-owned device, such as an iPad or laptop, the counselor will need to click on the appropriate patient survey and hand the device to the patient. The counselor will be immediately logged out. For security purposes, please make sure that the password used to log in to the INSIGHT site is not saved on the device.
  • Using the patient’s device: To have the patient complete the survey on their own devices, such as a cell phone or laptop, click on the “send request” button next to the patient’s name and a link to the survey will be sent via e-mail or text.